Last updated: June 2026.
Laptops Repair Dubai respects your privacy. This policy explains what information we collect, how we use it, and how we treat any data stored on a device you bring in for repair.
Information we collect
We collect only what we need to provide our services: your name and contact details (phone, WhatsApp or email), details about your device and the fault, and records of the repair and payment. If you contact us online, we may receive the information you choose to send us.
How we use your information
We use your information to diagnose and carry out repairs, provide quotes, contact you about your device, process payment, honour warranties, and keep proper service records. We do not sell your personal information.
Data stored on your device
Repairing a device does not give us a reason to browse your personal files, and we don't. On jobs that necessarily involve your storage — such as data recovery or a clean operating-system install — we handle your data only as far as the work requires and keep it confidential. We recommend you back up your own data before any repair wherever possible.
Website analytics and cookies
Our website uses Google Tag Manager and standard analytics to understand how the site is used and to improve it. These tools may set cookies and collect anonymised usage data such as pages viewed and general location. You can control cookies through your browser settings.
Third parties
We share information only where necessary to provide our service — for example with a courier for pickup and delivery, or a payment provider to process a transaction — and only the information required for that purpose. We may disclose information where required by law.
Data retention
We keep repair and contact records for as long as needed to provide warranties, meet our obligations and maintain proper business records, after which they are securely removed.
Security
We take reasonable measures to protect the information we hold against unauthorised access, loss or misuse.
Your rights
You may ask us what personal information we hold about you, ask us to correct it, or request its deletion where we are not required to retain it. Contact us using the details below to make a request.
Questions about this policy?
If anything here is unclear, contact us on 052 292 4741, by WhatsApp, or at info@laptopsrepairdubai.ae, or visit our contact page.